Last updated: May 11, 2026
Orders and Payments
Q: How do I place an order?
A: Browse theraabreath.com, add items to your cart, and proceed to checkout. Enter your shipping and payment information, then confirm your order. You will receive an order confirmation email shortly after.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, and PayPal. All transactions are in US Dollars.
Q: When is my payment charged?
A: Your payment method is charged at the time you place your order.
Q: Can I cancel or change my order after placing it?
A: Contact us immediately at info@theraabreath.com. If the order has not yet shipped, we will do our best to accommodate your request. Orders that have already shipped cannot be canceled or changed.
Shipping and Delivery
Q: Where do you ship?
A: We ship exclusively within the contiguous United States (the lower 48 states). We do not ship to Alaska, Hawaii, US territories, APO addresses, or international locations.
Q: How much does shipping cost?
A: Shipping is free on all orders. No minimum purchase is required.
Q: How long does delivery take?
A: Processing takes 1–2 business days. After shipment, delivery takes an additional 3–5 business days within the contiguous US. Total delivery time does not include order processing time.
Q: How can I track my order?
A: When your order ships, we send a tracking number to your email. Use this number on the carrier’s website to follow your package.
Q: What carriers do you use?
A: We ship with USPS, UPS, and FedEx. The carrier is selected based on package size, weight, and destination.
Returns and Refunds
Q: What is your return policy?
A: You may return eligible items within 30 calendar days of delivery. Items must be unused and in original packaging. No items are currently sold as Final Sale.
Q: Who pays for return shipping?
A: We do. Return shipping is free for all eligible returns within the contiguous US. We provide a prepaid return label.
Q: Is there a restocking fee?
A: No. We do not charge restocking fees.
Q: How long does it take to get my refund?
A: After we receive and inspect your return, refunds are processed within 1–2 business days. Your financial institution may take an additional 5–10 business days to post the credit.
Q: What if I receive a damaged or incorrect item?
A: Contact us within 72 hours of delivery at info@theraabreath.com with your order number and clear photos. We will arrange a replacement or refund.
Customer Support
Q: How can I reach you?
A: Email info@theraabreath.com or call +1 781-350-0091, Monday – Friday, 9:00 AM – 6:00 PM Eastern Time.
Q: How quickly do you respond?
A: We aim to respond to all email inquiries within one business day.